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Current Training Opportunities
           

Instructor :   Sherrie White-Laney & Lorraine Fells-Danzer

                        Department of Public Safety Communications

Course : Entry-Level training provided by a Department of Criminal Justice Services (DCJS) certified Instructor making individuals eligible to be certified as an instructor. The General Instructor Development Course is an intensive 40-hour course conducted over the course of five (5) days, with approximately 20 hours of additional after-hours work. It consists of five primary subject areas: the adult learner, the instructor role, lesson preparation, presentation and application. Candidates in this exercise should be self-disciplined, independent participants, able to work in groups of various sizes, complete thoroughly each assigned task in a timely manner and meet all course goals and objectives.

During this course, assignments are given on a daily basis and shall be completed as directed. Lesson plan topics will be assigned from the Regulations and Code of Virginia during the first day. The candidate’s primary objective is to research and develop their assigned topic for presentation, application and feedback as outlined during the course. And, as a tool of learning, teach back the assigned topic for a minimum of 15 minutes for evaluation. Throughout the course, each candidate will be evaluated on various performance goals.

Location                              Start Date           End Date              Duration              

Fairfax County Department of                      

Public Safety Communications              

4890 Alliance Drive

Fairfax, VA  22030

Room 2010/2012               09/10/2018         09/14/2018         0700 to 1600

Cost : None. Participant’s home agency must cover personnel and/or travel expenditures.                                

 


Pre-requisite : Any telecommunicator or supervisor who has professional or proficiency skills in the public safety communications field. A minimum of two years’ experience in a criminal justice agency.

 

Notes : This is entry-level training provided by a DCJS-certified Instructor making individuals eligible to be certified as an instructor. Candidates should have the desire to facilitate and manage classroom instruction. Recertification is required every three years in the area of General Law Enforcement Instruction. Trainers will be presented with new training techniques and updated on current civil decisions affecting the training environment.

 

Registration/Contact :

                           John Korman, 571-350-1764 or john.korman@fairfaxcounty.gov

                        Alicia Dale, 571-350-1765 or alicia.dale@fairfaxcounty.gov

                  Provide the student’s name and agency; DPSC will create the attendee roster.

                  Deadline to enroll is September 1, 2018.



 


Instructor: APCO Institute – Adjunct Instructor


Course:  APCO Institute’s Communications Training Officer (CTO) course focuses on the development and maintenance of an agency’s one-on-one training program and provides the training necessary to foster levels of consistency for CTOs as they provide on-the-job training to new hires.


 

This updated version of the course includes the essential elements of a CTO program based on the industry recognized “San Jose Model” while also incorporating the requirements set by the national standard for CTO programs — APCO ANS 3.101.1-2013: Minimum Training Standards for Public Safety Communications Training Officers. View the standard

TOPICS INCLUDE

  • Performance Based Training
  • Preparing, Motivating and Communicating with Trainees
  • Customer Service in Public Safety Communications
  • Counseling
  • Stress Management
  • Meeting the Needs of the Adult Learner
  • Training Strategies
  • Performance Evaluations
  • Record Keeping and Documentation
  • Total Quality Management
  • Liability and Standards

Students will receive a CTO Workbook and Reference Guide filled with sample forms, templates and best practices to use in creating their own CTO program or enhancing an existing program. Students will also receive a demonstration of the Institute’s electronic Daily Observation Report (DOR) software Expectations: Evaluation Software package.

Location                          Start Date               End Date              Duration

Fairfax County Department of

Public Safety Communications

4890 Alliance Drive

Fairfax, VA  22030

Room 2010/2012               08/27/2018         08/29/2018         0800-1700


Continuing Dispatch Education Credits Earned: 24

Cost: $250.00 per attendee – this is a discounted rate @ $84/day. Accepted payments are cash (exact amount) or check or money order, payable to County of Fairfax. Payment can be made in advance or at the door. Participant’s home agency must cover personnel and/or travel expenditures.

 

Pre-requisite:  Successful completion of a formal 40-hour basic telecommunicator training program.

 

Registration/Contact:

                           John Korman, 571-350-1764 or john.korman@fairfaxcounty.gov

                        Alicia Dale, 571-350-1765 or alicia.dale@fairfaxcounty.gov

                  Provide the student’s name and agency; DPSC will create the attendee roster.