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Chapter Meeting Notice Proposed Bylaws Amendments and Policy Manual
Chapter Meeting: Friday, May 6, 2016, at 9:30 a.m., Sheraton Virginia Beach Oceanfront Hotel

Membership: The Virginia APCO Board has developed an APCO Policy Manual to define policies, practices, and procedures essential to the Virginia Chapter. It is designed to work in tandem with the chapter Bylaws. As such, information from the Bylaws has been extracted and placed into the Policy Manual. As a member of the Virginia APCO Chapter, your review of these documents and input is vital.
The draft Policy Manual, proposed Bylaws amendments, and the proposed resolutions to enact these changes are provided for your download and review. Both documents will be reviewed and voted on by the membership in attendance at the Chapter meeting held at the 2016 NENA/APCO Spring Conference in Virginia Beach on Friday, May 6, 2016, at 9:30 a.m. Please feel free to reach out to any board member with any questions, comments, and/or suggestions so that we, the Board, ensure your interests have been met.

Cynthia Bird Shrout, Chapter Secretary

Chapter Policy Manual (PDF)
Chapter Policy Manual (MS Word)

Proposed Bylaws Amendments with Resolutions (PDF)
Proposed Bylaws Amendments with Resolutions (MS Word)

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Chapter Issues April 2016 Newsletter
The Virginia Chapter of APCO is pleased to reinstitute its Chapter Newsletter with the publication and release of the April 2016 Issue. Click here to enjoy this issue of the Virginia Chapter Newsletter.
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APCO and NENA Chapter Members Attend Winter Summit
Members of the Virginia Chapters of APCO and NENA attended the 2016 APCO-NENA Winter Summit on Thursday, February 25, in Chesterfield, to learn about the latest in 9-1-1 technology, activities, and programs. Below are presentations being made available for your review and/or use.
Presentation - Regional Advisory Council of the 9-1-1 Services Board (PDF)
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Public Safety Telecommunications Awards Program
Nominations Deadline March 4 (Now Closed)

The Virginia APCO Awards Committee is pleased to announce that submissions are being accepted for the 2015 Public Safety Telecommunicator Awards until March 4, 2016. Please take the time to submit nomination forms for your hardworking telecommunicators who dedicate themselves to assisting the citizens of their jurisdiction and our public safety partners.
The Virginia Chapter of APCO is pleased to recognize the outstanding achievements of public safety telecommunicators within the Commonwealth of Virginia. Awards for 2015 will be announced and awarded at the 2016 NENA/APCO Spring Conference (May 4-6, 2016) in Virginia Beach. Awards are in the categories of Outstanding Individual Performance in a Critical Incident, Outstanding Team Performance in a Critical Incident, Telecommunicator of the Year, Trainer of the Year, Line Supervisor of the Year, Information Technologist or Radio Frequency Technologist of the Year, and Communications Center Director of the Year. Nominations must be received no later than Friday, March 4, 2016.
Each year, we receive many outstanding nominations in each category. The program is successful because others took the time to nominate those outstanding telecommunicators. Please take the time this year to submit a nomination for an individual or team you believe to be worthy. For Nomination Forms and additional information, visit Telecommunicator Awards Program.
Submit your nominations to Awards Committee Chair Jada Lee by March 4, 2016. (Now Closed)
Thank you to each of you for what you do EVERYDAY!!!!
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2016 Virginia NENA/APCO Spring Conference
Call for Presentations
The 2016 Virginia NENA/APCO Spring Conference will be held May 5-6, 2016, at the Sheraton Virginia Beach Oceanfront in Virginia Beach.
The Conference Committee is seeking presentations for seminars, workshops, and educational sessions designed to educate public safety communications professionals. Interested presenters should complete the registration process for the Call for Papers/Presentations by March 1, 2016. Select "Submit" to begin registering your proposed presentation. List your topic and a brief description for inclusion in the conference program. Topics may be business-related, but not blatantly commercial or product-specific. You will have the ability to upload a sample power point or outline
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Public Safety Telecommunications Awards Program
Terms Effective December 1

The Virginia Chapter of APCO elected Gabe Elias (Charlottesville-UVA-Albemarle County) as Vice President, Cynthia A. Bird Shrout (Fairfax County) as Secretary, and Eric Albert (Colonial Heights) and Joell Kight (Fauquier County) as Chapter Directors at the Virginia APCO Chapter meeting in Roanoke on Thursday, October 29, 2015.

Officers for 2015-2016 (effective December 1, 2015):
  • President - Nicola Tidey (Orange County)
  • President-Elect - Jo-Anne Munroe (Alexandria)
  • Vice-President - Gabe Elias (Charlottesville-UVA-Albemarle County)
  • Secretary - Cynthia A. Bird Shrout (Fairfax County)
  • APCO International Executive Council Delegate - Bill Agee (Hampton)
  • Chapter Directors - Jim Junkins (Harrisonburg-Rockingham County), Micah Meadows (Fauquier County), Eric Albert (Colonial Heights), Joell Kight (Fauquier County)
  • Immediate Past President - Richard Troshak (Chesterfield County)
The newly elected officers and directors were installed by APCO International Immediate Past President John Wright during the Chapter's business meeting.
Thanks to each of our officers and board members for their dedicated service on behalf of the Chapter and Association. A special thank you is extended to Julie McKercher who retired from the Board of Directors after having served most recently as a Director-at-Large and previously in other positions including Chapter President.
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Souder Honored With Lifetime Achievement Award
photo of SouderSteve Souder, Director of the Fairfax County Department of Public Safety Communications (DPSC), was awarded the Melinda L. Bramley Lifetime Achievement Award at the 2015 Virginia Public Safety Communications Conference and Exposition in Roanoke on Wednesday, October 28. Steve has over twenty years of experience in emergency communications and has represented the E-911 industry and public safety more broadly on countless professional committees, national task forces, congressional and FCC hearings. His commanding presence, passion for the job and eloquent style of speaking has inspired an entire generation of E9-1-1 professionals in Virginia and beyond. A life member of APCO International, Steve chaired APCO Project RETAINS, a project started in 2001. The results of the project were released in 2005 and include the most extensive in depth research ever conducted on the issues impacting the recruitment, hiring, processing, training and retention of personnel in 911 public safety communications centers.
The Virginia Chapter of APCO established the Melinda L. Bramley Lifetime Achievement Award in 2010 to honor and recognize selected individuals who have demonstrated the highest levels of commitment and dedication to the field of public safety communications throughout a significant period of their lives. The award is named in honor of longtime APCO member Melinda Bramley, a 40-year employee of the City of Virginia Beach, who began her career with the Virginia Beach 911 Emergency Communications Division in 1969 and retire at the end of 2010. Melinda has been a member of APCO (Association of Public Safety Communications Officials Inc.) since 1982, and served on the Executive Board from 1984 to 2010. A Chapter life member, she honorably served as Virginia APCO's President, Secretary, and Treasurer.
Souder is the fourth recipient of the award joining Melinda Bramley (2010), Phil Heins (2011), and Terry Hall (2014). For more information on the award and recipients, visit the Lifetime Achievement Award page.
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Carol Adams and Rich Troshak Awarded Chapter Life Membership
Carol Adams (Stafford County) and Richard Troshak (Chesterfield County) were awarded Virginia Chapter Life Membership at the Chapter's meeting held in Roanoke on Thursday, October 29.
Carol Adams serves as the Virginia Chapter's Treasurer and is Director of the Division of Emergency Communications for Stafford County Sheriff's Department. Rich Troshak completes his second term as Chapter President this month and is Director of the Chesterfield County 9-1-1 Communications Center. Both have made significant contributions to the Chapter throughout their public safety careers.
Carol and Rich, congratulations and thanks for your dedicated service!
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2015 Virginia APCO Election Set for October 29;
Nominations Announced
Election for the Virginia Chapter of APCO offices of Vice President, Secretary, and two Director-at-large positions will be held at the 2015 Virginia Public Safety Communications Conference and Exposition being held October 27-30, in Roanoke, VA. The elections will take place during the Virginia APCO Chapter meeting Thursday, October 29, 2015 at 1600 hours. The Nominating Committee has submitted nominations to the Chapter President. The Nominating Committee invites additional members interested in holding office or in nominating a member for office to contact the committee and nominations are also received from the floor at the meeting. Only members with full voting privileges are eligible for office. Virginia APCO is among the largest and most active chapters in APCO International and it is important to have effective leadership in order to continue our efforts to support and improve public safety communications. The following are the nominees submitted by the Nominating Committee:

Nominee for Vice President: Gabe Elias
Gabe Elias is the ECC Systems Manager at the Charlottesville - UVA - Albemarle County Emergency Communications Center. He graduated from Virginia Tech with a B.A. in 2000, at which time he joined the new IT staff at the ECC. Gabe's work includes not only traditional IT and datacenter/network technologies, but also wireless data networks, legacy and next generation 9-1-1 equipment and public safety two-way radio and interoperability systems. He took over systems management of the ECC's regional 800 MHz radio system in 2009 and joined the Region 3 RPAC-I, on which committee he has served as secretary, vice chair and chair. He served on the Virginia Statewide Interoperability Executive Council (SIEC) and the SIEC Coordinating Committee. He is currently a Director At Large on the Board of Directors for the Virginia Chapter of APCO.

Nominee for Secretary: Cynthia Bird Shrout
Cynthia Bird Shrout is the Assistant Director, 9-1-1 Dispatch Operations Bureau for the Fairfax County Department of Public Safety Communications, responsible for a staff of 159 employees. She began her career in 1986 as a call taker. Since then she has been promoted through the agency to the positions of Assistant Supervisor, Supervisor, Training and Career Development Coordinator, Operations Chief/9-1-1, and currently, the Assistant Director, 9-1-1 Dispatch Operations Bureau. She has been an active member of APCO since 2006, member of the membership committee for two years, currently the Secretary for the Virginia APCO Chapter board, and helped to develop the APCO Chapter TERT program. In 2013 she received her APCO Institute RPL certification.

Nominee for Director at Large: Terry Hall
Terry Hall, is Chief of Emergency Communications for York-Poquoson-Williamsburg Emergency Communications Center. Terry has worked diligently with APCO for over twenty years, getting to know and working with many Chapter members, whether it was on a piece of legislation, serving on a committee, or as an Executive Council member. Terry joined APCO as a commercial vendor for the first five years of his active twenty year membership. For the past fifteen plus years, he has served in the membership as a public safety professional. During this time, he has been honored to serve in the position of President of the Virginia Chapter twice, as Treasurer of the Virginia chapter, and as legislative chair for the past ten years. He served as the Chapter's delegate to the International Executive Council (2008-2009). He has served as an APCO International Board member for the past three years, highlighted by serving as APCO International President for 2012-13. Highlighting some of the other efforts he has been a part of are:

  • APCO Project Locate for the Commonwealth of Virginia
  • Served as co-chair for PBX MLTS for Virginia
  • Served on APCO International Strategic Planning Committee
  • Chaired the APCO International Homeland Security Committee
  • Chaired APCO International's MAPP Committee
  • Chaired two successful East Coast conferences, and served on numerous committees for both APCO International and APCO Virginia
In addition, he has been honored by receiving numerous awards and commendations in recognition of the work that has helped to advance the goals and objectives of both APCO and Public Safety Telecommunications. Among the awards were the Governor's Award for Excellence 2006 and the APCO International Communications Director of the Year in 2006. He has also previously served in appointment capacity from the Governor of Virginia to the E-911 Wireless Services Board. Currently, he manages a consolidated communications Center in York-Poquoson-Williamsburg. He is a sworn deputy and a member of the Virginia 1 Disaster Medical Assistance Team. A past member of Virginia 2 Urban Search & Rescue, he has had the honor of numerous deployments to hurricanes, including Katrina, Rita, and Gustav.
Terry has made a conscious decision to commit to the mission and goals of APCO and has been active as well as proactive within the organization to be part of creating and applying solutions rather than settling for the status quo. In believing that we can always strive to do better and to be better, Terry has exemplified the public safety professional through the presentation and enacting of new ideas and innovations within our industry not only to the benefit of individual organizations, but public safety as a whole.

Committee members are
Rich Troshak troshakr@chesterfield.gov
Bill Agee bill.agee@hampton.gov
Cyndi Bird Shrout cynthia.birdshrout@fairfaxcounty.gov
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E-911 Services Board Plans to Form
Regional Advisory Council (RAC)
The Virginia E-911 Services Board has announced plans to form a Regional Advisory Council (RAC). The formation of the RAC is in direct response to the PSAP community's desire for a greater voice, representation, and input into the work plan and program of the E-911 Services Board. To be successful, the RAC will require qualified and committed regional PSAP representatives. The application and election process is underway. A draft charter for the RAC has been released, and membership also includes an APCO chapter representative. Questions or comments may be directed to Dorothy A. Spears-Dean, Ph.D., Public Safety Communications Coordinator, Virginia Information Technologies Agency (VITA), or to your Chapter leadership. PSAP Regional Advisory Council Members NEEDED

MESSAGE FROM CHAPTER PRESIDENT RICH TROSHAK: The Regional Advisory Council (RAC) that has been proposed through the Commonwealth's 9-1-1 Services Board is an invaluable opportunity for PSAPs to have statewide representation and provide valuable feedback on important issues and future challenges. For this to work, WE NEED YOUR HELP!
The RAC is a GREAT opportunity but time is running out! Applications close Wednesday, August 26 at 5pm.
All meetings will be held via an internet meeting site, so no need to travel to the Richmond area or across the State to participate.

To participate, all you have to do is:
  • Express an interest via a cover letter
  • Provide a letter of support from your agency
  • Submit a resume
If you have questions about what your representation might mean, please contact one of your VA APCO Board Members
Again, the deadline to apply for this important committee has been extended to August 26, 2015. This is YOUR chance to get involved in the FUTURE of 9-1-1 in Virginia. Thank you for your consideration!
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2015 Call for Nominations
Election for the Virginia Chapter of APCO offices of Vice President, Secretary, and two Director-at-large positions will be held at the 2015 Virginia Public Safety Communications Conference and Exposition being held October 27-30, in Roanoke, VA. The elections will take place during the Virginia APCO Chapter meeting Thursday, October 29, 2015 at 1600 hours. The Nominating Committee invites members interested in holding office or in nominating a member for office to contact the committee. Only members with full voting privileges are eligible for office. Virginia APCO is among the largest and most active chapters in APCO International and it is important to have effective leadership in order to continue our efforts to support and improve public safety communications.

Your expressions of interest or nominations of others should be received by Monday, September 21, in order that the committee may review and report their recommendations 30 days prior to the business meeting. A short career biography, resume, or career brief for each candidate should be forwarded with your nomination or expression of interest along with a letter or email of support from your agency. The Nominating Committee may submit multiple candidates for each office.

Please send nominations, statement of candidacy, correspondence, and attachments to: nominations@virginia-apco.org.

For validation, all submissions will be acknowledged by the committee chair. (If you don't receive a validation within three days, please resubmit and/or contact a committee member) Please feel free to contact members of the committee if you have questions or wish to discuss the available positions, duties, and responsibilities.

Committee members are
Rich Troshak troshakr@chesterfield.gov
Bill Agee bill.agee@hampton.gov
Cyndi Bird Shrout cynthia.birdshrout@fairfaxcounty.gov
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Carol Adams and Bill Agee Awarded APCO International Life Membership
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The Virginia Chapter extends congratulations to Carol Adams and Bill Agee (above center) who were awarded APCO International Life Membership during the 2015 Annual Conference & Expo taking place in Washington, DC. Carol Adams serves as the Virginia Chapter's Treasurer and is Director of the Division of Emergency Communications for Stafford County Sheriff's Department. Bill Agee is the Chapter's (APCO International Executive Council Delegate and serves as the Network and Telecommunications Services Manager for the City of Hampton. Both have made significant contributions to the Chapter and APCO International throughout their public safety careers.
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Lisa Duvall Named APCO International's
Line Supervisor of the Year
APCO International has announced the winners of the 2015 Public Safety Communications Awards and Technology in Leadership Awards. The winners will be recognized during the Opening General Session at APCO 2015, APCO's Annual Conference & Expo taking place August 16-19 in Washington, DC. The award recipients demonstrated the highest levels of professional conduct and outstanding performance in the line of duty. This year, APCO received more than 240 nominations from across the country.
Among this year's recipients is Lisa Duvall of the Chesapeake Police Department (Chesapeake, VA) selected as APCO International's Line Supervisor of the Year. Congratulations, Lisa!
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Orange County and Charlottesville/UVA/Albemarle Emergency Communications Receive APCO P33 Certification
Orange County Emergency Communications Center and Charlottesville/UVA/Albemarle County y Emergency Communications, VA, have met the minimum training standards for the Association of Public-Safety Communications Officials (APCO) International Project 33 Agency Training Program Certification - 2010 (P33 Certification). For Charlottesville/UVA/Albemarle County Emergency Communications, VA, this is a recertification of the P33 certification. Agencies are required to recertify every three years. Orange County Emergency Communications Center joins seven (7) other Virginia agencies who have obtained the Project 33 Agency Training Program Certification - 2010 (P33 Certification).
  • Charlottesville/UVA/Albemarle County Emergency Communications, Charlottesville, VA
  • City of Roanoke E 911, Roanoke, VA
  • Fairfax County Department of Public Safety Communications, Fairfax, VA
  • Fauquier County Sheriff's Office, Warrenton, VA
  • Prince William County Public Safety Communications, Woodrclassge, VA
  • Stafford County Sheriff's Office of Emergency Communications, Stafford, VA (two recertifications)
  • Virginia Beach 9-1-1 Emergency Communications, Virginia Beach, VA
Public safety agencies utilize P33 Certification as a formal mechanism to ensure their training programs meet APCO American National Standards (ANS). Initial and continuing training for public safety telecommunicators is important as they provclasse essential services to the public in an expanding and rapclassly changing environment."P33 Certification plays a vital role in keeping agencies up-to-date with their procedures and training programs. Orange County Emergency Communications Center and /UVA/Albemarle County Emergency Communications have shown dedication to their community and those serve by becoming P33 certified," saclass APCO President John Wright.

Both Agencies were recognized during the Food for Thought Luncheon which took place August 19, 2015 as part of APCO 2015, APCO's 81st Annual Conference & Expo in Washington, DC August 16-19. For more information about the P33 Training Program Certification process, visit www.apcointl.org/p33/ for details.
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Bill Hobgood Receives CSAA Public Sector Award
VIENNA, VA (June 18, 2015) CSAA International announced that Bill Hobgood, Project Manager, Public Safety Team in the Department of Information Technology for the City of Richmond, Virginia, is the recipient of CSAA's inaugural Public Sector Award. This special honor is given by CSAA in recognition of a public sector individual's contribution to the alarm industry.
"Over the past several years, Bill has worked tirelessly to promote and implement ASAP\AE, a program that increases the efficiency and reliability of emergency electronic signals from central station alarm companies to Public Service Answering Points (PSAPs)," said CSAA President Pamela J. Petrow. "Bill is the ideal recipient of this inaugural award" he has been an indefatigable advocate for the ASAP program, which benefits both the private and public sector."
"I am deeply honored to receive CSAA's Inaugural Public Sector Award," said Hobgood. "Having personally developed the first ASAP to Computer-Aided Dispatch interface for York County, VA and the City of Richmond, VA that was launched in 2006 as a two-and-a-half year pilot, I realized from day one that the ASAP program would become the win-win that it has for public safety and the alarm industry with the primary beneficiary being the community that we serve. The ASAP program has a proven track record of successes across the United States made possible due to faster responses by public safety responders."
Hobgood was nominated for the award by Vector Security and by CSAA Past President Louis T. Fiore. "This award is so well-deserved!" said Fiore. "Bill has done a great deal for CSAA, ASAP and the industry as a whole, and I congratulate him on this recognition."
ASAP was launched in 2011 as an initiative by the alarm industry in a cooperative effort between the Association of Public Communications Officials (APCO) and CSAA. With ASAP, critical life safety signals and accurate information is processed in seconds, not minutes, through the Nlets system of state-to-state PSAP communication, insuring that critical time is not lost, and that complete and accurate information is transmitted to the PSAP every time. The ASAP program also helps reduce false alarms, and may save the PSAPs and emergency services potentially millions of dollars.
"ASAP is a critical initiative that will improve public safety," said Petrow, "and it is being implemented all around the country thanks to Bill."
"The program continues to expand to additional Public Safety Answering Points and alarm central stations at a rapid pace," Hobgood said. "It has been personally rewarding each time I learn of another PSAP or central station that has joined the program. This program really works and I am thankful to be part of it."
Hobgood was presented with the award at the Electronic Security Expo (ESX) Public Sector luncheon on Wednesday, June 24, at the Baltimore Convention Center.

About CSAA International: The Central Station Alarm Association International (CSAA) is an internationally-recognized non-profit trade association that represents professional monitoring companies that are listed by a CSAA-approved Nationally Recognized Testing Laboratory, such as FM Global, Intertek/ETL or UL. CSAA is legally entitled to represent its members before Congress and regulatory agencies on the local, state and federal levels, and other authorities having jurisdiction (AHJs) over the industry. Since its incorporation in 1950, CSAA has served its members' interests through education, online training, meetings and conventions, certification, insurance, and industry standards. www.csaaintl.org
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Call for Speakers and Presentations:
Deadline Extended to June 19
The Conference Program Committee for the 2015 Virginia Public Safety Communications Conference and Exposition (Statewide APCO-NENA-Interoperability Conference) is seeking presentations for seminars, workshops, and educational sessions designed to educate public safety communicators and other 9-1-1 professionals. If you or someone in your organization has the expertise and willingness to assist in our efforts, we request your assistance in identifying an appropriate topic and commitment to instruct one or more of our conference presentations. Session topics may be business-related, but not blatantly commercial or product-specific. Please complete the registration process for the Call for Speakers by June 19, 2015, by listing your topic and a brief description for inclusion in the conference program. Registration for the proposed presentations is being handled through the Chapter's on-line conference registration program this year. Registration for general conference attendance will open at a later date.
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Twin County 9-1-1's Tim Webb Named 2014 Telecommunicator of the Year
The Virginia Chapter of APCO is pleased to announce that Tim Webb has been named the Virginia Association of Public Safety Communications Officials 2014 Telecommunicator of the Year. Tim, along with other award recipients listed below, was recognized and received his award on Thursday, April 23, 2015, in Virginia Beach during the NENA-APCO Spring Conference.
Virginia's 2014 Telecommunicator of the Year
Tim Webb
Twin County 9-1-1

Outstanding Individual Performance In A Critical Incident (2014)
Tina Vazquez
Virginia Beach Emergency Communications and Citizens Services

Outstanding Team Performance In A Critical Incident (2014)
Charlottesville-UVA-Albemarle County ECC
Jan Farruggio, Celeste Baldino, Christine Lightner, Margie Bamford, Joe Orsolini, Denise Zambrotta and Doug Henley

Nicholas Stepaniak Communications Trainer of the Year (2014)
Dyan McDermott
City of Norfolk 9-1-1

Line Supervisor of the Year (2014)
S. Garry Thompson
Virginia State Police Division 6

Communications Center Director of the Year (2014)
Derrick Ruble
Tazewell County 9-1-1

Information Technologist/Radio Frequency Technologist Of The Year (2014)
Gerald Smith
Charlottesville-UVA-Albemarle County ECC

For Photos and Additional Information, Visit 2014 Telecommunicator Awards
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Virginia Chapter of APCO Issues April 2015 Newsletter
The Virginia Chapter of APCO International (VA-APCO) has released the April 2015 edition of the Chapter Newsletter. Click on the below link to read all the news! Keep in mind that contributions for the next edition are welcome and encouraged.

VA APCO April 2015 Newsletter
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NPS weeklogo
Each year, the 2nd week of the month of April is recognized as National Public Safety Telecommunicators Week. This week is a nationally recognized time for citizens and co-workers alike to show their appreciation for professionals in the field of Public Safety Communications. The week-long event was initially set up in 1981 by Patricia Anderson of the Contra Costa County (Calif.) Sheriff's Office, but it eventually grew to be nationally recognized. The public safety telecommunications group encompasses everyone involved from the first moment a call is connected to a public safety answering point (PSAP), until the last line has disconnected and help has physically arrived. These individuals work tirelessly to ensure that when others need help, someone answers the call. Thanks for your dedication and support for public safety today and every day!

Governor's Proclamation
4/12/2015 Virginia Public-Safety Telecommunicator Week

WHEREAS, the health and safety of all Virginians is important; and

WHEREAS, the availability of 9-1-1 assistance is integral to the peace of mind of each individual and the security of all communities; and

WHEREAS, hundreds of dedicated telecommunicators daily serve the citizens of Virginia by answering their requests for law enforcement, fire and emergency medical services by dispatching the appropriate assistance as quickly as possible; and

WHEREAS, the professional public safety telecommunicator is the vital link between the citizen or victim and the public safety provider; and

WHEREAS, the dedicated public safety telecommunicators throughout Virginia handle over four million calls to 9-1-1 each year; and

WHEREAS, it is important for the public to be aware of the responsibility to properly use 9-1-1 services by calling only when lives or property are in peril thus increasing the efficiency of the system and improving the chances that lives will be saved;

NOW, THEREFORE, I, Terence R. McAuliffe, do hereby recognize April 12-18, 2015, as VIRGINIA PUBLIC-SAFETY TELECOMMUNICATOR WEEK in our COMMONWEALTH OF VIRGINIA, and I call this observance to the attention of all our citizens.
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Public Safety Telecommunications Awards Program
The Virginia Chapter of APCO is pleased to recognize the outstanding achievements of public safety telecommunicators within the Commonwealth of Virginia. Awards for 2014 will be announced and awarded at the 2015 NENA/APCO Spring Conference (April 22-24, 2015) in Virginia Beach. Awards are in the categories of Outstanding Individual Performance in a Critical Incident, Outstanding Team Performance in a Critical Incident, Telecommunicator of the Year, Trainer of the Year, Line Supervisor of the Year, Information Technologist or Radio Frequency Technologist of the Year, and Communications Center Director of the Year. Nominations must be received no later than Friday, March 6, 2015.
Each year, we receive many outstanding nominations in each category. The program is successful because others took the time to nominate those outstanding telecommunicators. Please take the time this year to submit a nomination for an individual or team you believe to be worthy. For Nomination Forms and additional information, visit Telecommunicator Awards Program.
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Call for Presentations - 2015 Virginia NENA/APCO Spring Conference
The Conference Committee for the 2015 Virginia NENA/APCO Annual Spring Conference has issued a call for presentations for the conference being held April 22 \96 24, 2015, at the Sheraton Virginia Beach Oceanfront Hotel. Interested presenters are encouraged to complete the Call for Presentations Form and return it to Richard Troshak. For additional information, please contact Richard Troshak at (804) 706-2595 or one of the NENA Executive Board members. PLEASE SUBMIT AS SOON AS POSSIBLE, BUT NOT LATER THAN December 31, 2014.
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