Rich Troshak is presently the Director of Emergency Communications for Chesterfield County, VA. Prior to this position he was the Project Manager for the Department of Homeland Security/Federal Protective Services Philadelphia MegaCenter, which provides dispatch services to federal facilities in 14 states. During his 24 year career in public safety he was also a PSAP Director in Michigan and Kansas City. He started his career as a Dispatcher for Bucks County, Pennsylvania. Rich is a life member of the Virginia Chapter of the Association of Public-Safety Communications Officials (APCO) where he served two terms as Chapter President, and had served previously as President of the Michigan Chapter of APCO. He has chaired the annual Virginia APCO/NENA/SIEC Conference since 2012, and served a three year term on the Professional Development Events Committee (PDEC) . Rich is also the chair of the Capital Region Communications Steering Committee (CRCSC) which provides oversight to the Richmond area regional 800 MHz public safety radio system.
Rich specializes in teaching courses on leadership, suicide intervention, stress management, and critical incidents. Rich has also been a speaker at ten APCO International conferences, and numerous state public safety conferences.