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Virginia Public Safety Communications Conference and Exposition

12th Annual Statewide APCO-NENA-Interoperability Conference

Virginia APCO is excited to announce Fall APCO/NENA/SIEC Conference is a go! We will gather at Hotel Roanoke, October 21-29, 2021 for exciting training opportunities. Jen McDonough, also known as The Iron Woman, and author of Living Beyond Awesome, From Couch Potato to an Ironman Triathlete, will be our keynote speaker and be speaking at two sessions. We will have sessions on mental health and Marcus Alert, and our new SIEC director will be sharing some exciting training as well. And of course, we will have our annual costume party/dance with our favorite live band, Enovation! We will be working closely with Hotel Roanoke to ensure all CDC guidelines are followed. We have missed seeing old friends, making new ones, and learning what is most relevant in our industry today. We hope to see you there!

Virginia APCO is concerned about your safety and will follow all State and CDC Guidelines in place at the time of the conference.

Call for papers are open now through July 1st – follow the link below to submit your session now!

Call for Papers

Your Conference Chairs,

Denice Crowder and Joell Kight

The Conference Committee is seeking presentations for seminars, workshops, and educational sessions designed to educate public safety communications professionals.


October 27, 2021 - October 29, 2021

Hotel Roanoke

110 Shenandoah Avenue, Roanoke, Virginia 24016

We are accepting speaker proposals now through Wednesday, July 15, 2020. Topics may be business-related, but not blatantly commercial or product-specific.

Please submit your proposal and be sure to include all of your contact information. We will confirm that we've received your proposal. We will follow up directly with you by August 2nd if you've been selected as a speaker or if we have any questions.

Please don't follow up with us directly about the proposal status, as we will keep you informed. Thank you for your interest in the 2021 VA APCO/NENA/Interoperability Fall Conference. For more information: Click here for the event summary           Yes I'd like to submit a presentation.

Hotel and General Registration will open at a later date.

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Emergency Medical Dispatch PSAP Update

In the 2020 General Assembly, House Bill 727 made January 21, 2022 the deadline for Telelcommunicator CPR (tCPR) implementation by 9-1-1 Centers/Public Safety Answering Points (PSAP). As a result, the Spring 2021 Rescue Squad Assistance Fund (RSAF) Grant will be the last opportunity to apply for financial assistance in making this transition before the deadline. The period of performance for the current RSAF Grant cycle is 12 months, beginning July 1, 2021, which only allows six months for implementation prior to the tCPR deadline.  As tCPR is a subset of Emergency Medical Dispatch (EMD) protocol, an agency that implements EMD would be compliant with both the 2021 tCPR and 2024 EMD requirements. Many agencies have utilized the RSAF Grant process to assist in funding EMD implementations at 9-1-1 centers through the Commonwealth.

For more information please contact:

Rich Troshak

Emergency Operations Division

Virginia Office of EMS


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Our website will be getting some updates shortly.  We apologize for the delay caused by other work assignments during the pandemic.  Stay safe!

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Thanks to our telecommunicators,

the unsung heroes on the front line every day!

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COVID-19 Resources

Public Safety Communications Professionals:

The Virginia Office of Emergency Medical Services has created the following web resources for generalCOVID-19 and PSAP specific information (links listed below). Information on these sites will be updated regularly.  

On behalf of the Virginia Department of Health and the Office of EMS, I would like to thank all of our 9-1-1 professionals for the invaluable service they provide and their continued perseverance to help our country get through this challenging time.  Please contact me if I can assist in anyway. 

Link to the general COVID-19 information:   

Link to specific PSAP COVID-19 information:                               

Rich Troshak, ENP              

Emergency Operations Specialist, Division of Emergency Operations

Office of Emergency Medical Services, Virginia Department of Health                

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APCO Seeks Reclassification of Telecommunicators as "Protective" Occupations

Thank you to the many members who responded to our Call to Action and submitted formal comments urging the federal government to reclassify Public Safety Telecommunicators as "Protective" occupations.              

For more information visit the APCO Government Relations Page                  

Stay tuned for further updates on this important issue. 

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                  Visit Virginia Chapter of APCO via Social Media

The Virginia Chapter of APCO International (VA-APCO) has launched its social media campaign using Facebook and Twitter. The Chapter wants to use avenues to promote the message of 9-1-1 and aid in the recruitment of members to the Chapter to support its vision.

Follow VA-APCO on Facebook at and also follow our Twitter Feed at .

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And begin enjoying the benefits that more than 27,000 members are already enjoying.